Privacy Policy

Effective Date: 01-August-2025

At Auviera, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, billing/shipping address, phone number
  • Payment Information: Credit/debit card details (securely processed via Shopify or authorized payment gateways)
  • Account Details: Login credentials, preferences, saved items
  • Order & Transaction Details
  • Device & Usage Data: IP address, browser type, device type, location data, and site interaction (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer service and respond to inquiries
  • Customize and enhance your shopping experience
  • Send promotional communications (if you opt in)
  • Analyze site performance and improve our offerings
  • Prevent fraud, unauthorized transactions, or illegal activity

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Service Providers: Payment processors, shipping partners, marketing platforms, and analytics tools
  • Legal Authorities: If required by law, or to comply with investigations or enforce policies
  • Business Partners: For order fulfillment, returns, or co-branded campaigns (only with your consent)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Track website performance and user behavior
  • Personalize ads and promotional offers

You can manage or disable cookies in your browser settings at any time.

5. Your Rights

Depending on your country or region, you may have rights to:

  • Access or update your personal data
  • Request deletion of your information
  • Opt out of marketing emails (via the unsubscribe link in any email)
  • Request a copy of your stored data
  • Withdraw consent where applicable

For any privacy-related requests, contact us at support@auviera.com.

6. Data Security

We implement strict physical, electronic, and managerial safeguards to protect your data. All sensitive transactions (such as payments) are encrypted and handled securely through trusted third-party providers.

7. Children’s Privacy

Auviera does not knowingly collect or store information from individuals under the age of 13. If we become aware that such data has been collected, we will delete it promptly.

8. International Users

By using our site outside your home country, you consent to the transfer, processing, and storage of your data in the U.S. or other jurisdictions where privacy laws may differ from those in your country.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

📧 Email: support@auviera.com
📍 Address: 4728 Bayside Way,Oakley, CA 94561, USA

📞 Phone: +12134187735